Privacy Policy

CUSHION MENTAL HEALTH COUNSELING PLLC
Privacy Policy
Effective Date: May 2026 | Version 1.0

This Privacy Policy applies solely to the wellness tools, quizzes, and educational resources offered through app.cushion.me. It does not apply to psychotherapy services provided by Cushion Mental Health Counseling PLLC, Natalie Saada, LMHC, or affiliated clinicians, which are governed by separate informed consent and privacy documentation in accordance with HIPAA and applicable law.

1. Who We Are

Cushion Mental Health Counseling PLLC (“Cushion Mental Health,” “we,” “our,” or “us”) provides educational wellness tools, self-reflection quizzes, and mental health resources designed to support women and mothers navigating stress, anxiety, emotional overwhelm, motherhood transitions, and related concerns.

These tools are intended for informational and self-reflective purposes only. Use of the platform does not establish a therapist-client relationship with Natalie Saada, LMHC, Cushion Mental Health Counseling PLLC, or any affiliated clinician.

Psychotherapy services associated with Cushion Mental Health are provided separately under clinical consent agreements and protected health privacy practices.

Organization: Cushion Mental Health Counseling PLLC
Owner: Natalie Saada, LMHC
Website: cushionmentalhealth.com
Contact Email: admin@cushionmentalhealth.com
Location: New York, United States

2. Information We Collect

We collect personal information only for legitimate operational and educational purposes related to the platform experience.

Information we may collect includes:

  • Name and email address

  • Quiz and inventory responses

  • Self-reported wellness information

  • Mood tracking or journaling information if voluntarily submitted

  • Device and browser analytics

  • Payment information if paid offerings are introduced

Some information submitted through quizzes or wellness tools may relate to emotional wellbeing, stress, motherhood experiences, anxiety, or related mental health themes. This information is treated with heightened care and is never sold or shared for advertising purposes.

3. How We Use Your Information

We may use your information to:

  • Generate personalized quiz or wellness results

  • Allow you to save or revisit your responses

  • Send educational emails, resources, or platform updates

  • Improve the functionality and user experience of our platform

  • Maintain platform security and prevent misuse

  • Comply with legal obligations

We do not:

  • Sell your information

  • Share your data with advertisers

  • Use your information to train artificial intelligence systems

  • Share your information with affiliated clinicians for therapy purposes without your explicit consent

4. Third-Party Service Providers

We use trusted third-party providers to help operate our platform and services. These providers may process limited personal information on our behalf.

Provider: involve.me
Purpose: Quiz hosting, forms, data collection, and interactive user experiences
Location: European Union / United States (depending on infrastructure)

We may also use additional providers for:

  • Website hosting

  • Email communication

  • Analytics

  • Payment processing

  • Scheduling and operational support

These providers are contractually required to maintain reasonable safeguards for your information.

5. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your information from unauthorized access, misuse, disclosure, or loss.

However, no online platform or transmission method can be guaranteed completely secure.

6. Your Rights

You may request to:

  • Access your information

  • Correct inaccurate information

  • Withdraw consent for communications

  • Request deletion of your information where applicable

To make a request, contact:
admin@cushionmentalhealth.com

7. Age Requirement

This platform is intended for adults age 18 and older. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by the revised effective date above.

Continued use of the platform after updates constitutes acceptance of the revised policy.

9. Contact Information

Cushion Mental Health Counseling PLLC
Natalie Saada, LMHC
Email: admin@cushionmentalhealth.com
Website: cushionmentalhealth.com